Post any Dstv and Gotv issue and get immediate solution for free

Digital Video and Film, Computer Graphics and Animation. Tips, Tricks & Tools

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Nedurah
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Post any Dstv and Gotv issue and get immediate solution for free

Postby Nedurah » Sun May 29, 2016 11:54 am

With a continous increase in customer base, the need for more channels that will proffer solution to customer issues become pertinent. This thread is for any issue relating to both your Dstv and Gotv. Post any issue at all and it will be resolved as quickly as possible.

CC: Wikinaira please help push to front page to help wiki community. Thanks.
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wikinaira
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Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby wikinaira » Sun May 29, 2016 4:03 pm

i notice that after renewing my DSTV subscription after my subscription was off for some days, and after paying I went out without confirming if all the channels are showing, I was thinking if it will come back in a couple of hours but still nothing show up. And what was showing was only the free
stations.. what do i do?
I don't try to make my presence to be noticed, I only strive to make my absence to be felt http://www.wikinaira.com
Nedurah
Posts: 827
Joined: Tue May 10, 2016 12:47 am

Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby Nedurah » Sun May 29, 2016 6:08 pm

Did you make payment through an online platform or through one of the branch offices. If it is through an online platform, kindly send me your smartcard no and the reference code you got after the transaction.
Nedurah
Posts: 827
Joined: Tue May 10, 2016 12:47 am

Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby Nedurah » Sun May 29, 2016 6:12 pm

Then next time after making payment and your channels have not been restored. Kindly put the decoder on channel 157(African Magic Yoruba) and send as a text message, RA your 10digit smartcard no to the short code 30333. Example: RA 4257768991 to 30333. Viewing will be restored in a short while. Thanks.
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hunter
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Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby hunter » Sun May 29, 2016 7:14 pm

got 1 am working on
wisdom
Posts: 8
Joined: Sun May 29, 2016 8:04 pm

Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby wisdom » Sun May 29, 2016 8:10 pm

Why are you defrauding Nigerians
Nedurah
Posts: 827
Joined: Tue May 10, 2016 12:47 am

Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby Nedurah » Sun May 29, 2016 8:18 pm

Please explain better @ wisdom
wisdom
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Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby wisdom » Sun May 29, 2016 8:25 pm

Your subscription rate is high, startimes subscription is as low as 600 per month. U people have refused to give us pay as you go in Nigeria
Nedurah
Posts: 827
Joined: Tue May 10, 2016 12:47 am

Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby Nedurah » Mon May 30, 2016 4:40 pm

Thank u sir, i love hearing complains like this because i have learnt that when a customer do not like your services, he will never complain, the customers will simply switch. So, i will address your complaints one by one.

First they offer a bouque of 600 per month, that is true. Gotv offers a bouque of 350 per month which the customer has to pay quarterly. A quick review of the 600 bouque shows that the channels are mostly non paid content channels. This means those channels are not paid for to acquire and are mostly local contents. They are also in partnership with NTA which means that the broadcasting transmitters are on NTA masks. This implies that the cost of running the transmitters are incurred by NTA.

On the other hand, Multichoice offers you an equivalent Gotv Lite at 350 per month, this 350 charge is just a charge for transmitter maintenance. Our other bouque which we charge properly are 1200 i.e Gotv normal, 1800 i.e Gotv plus. These bouque contains paid contents ranging from A, Entertainment and Movies eg telemundo, e! entertainment, BET, African Magic channels B, Lifestyle and culture eg Fashion tv, spice tv C,Documentaries eg National Geographic wild D, Local stations eg e-tv africa, NTAi, AIT, Channels, MTV E, Children and kiddies eg Nickledeon, Disney junior, jim jam F, Music eg Hiptv, soundcity G, Religion e.g TBN, Islam, IQRAA H, News and commerce eg CNN, Bloomberg. All these and many more we charge at 40 and 60 daily compared to 20 daily being charged for little or nothing. Do not forget we charge 12 naira for an equivalent bouque just for transmitter maintenance. I hope this have clarified yoyur first issue about our charges.
Nedurah
Posts: 827
Joined: Tue May 10, 2016 12:47 am

Re: Post any Dstv and Gotv issue and get immediate solution for free

Postby Nedurah » Mon May 30, 2016 5:07 pm

http://www.ibtimes.co.uk/mayweather-v-p ... ds-1501097

Coming to your second issue, when you say pay as you go, i assume u mean pay per view. Honestly, multichoice understands the plight of Nigerians and the state of affairs in the country affects our business the most. Most Nigerians find it difficult to eat and when you manage to subscribe no power and you have to buy fuel at exhorbitant prices to watch. However, i urge us to always make research properly, the company has looked into the payperview issue and honestly it is not affordable, that is the reason why no other paytelevision is offering it in the country.

If you check the link above, you will see that the payperview cost of the popular match between Pacquio and Floyd Mayweather. The fight costs everybody in europe about a 100 dollars to view {almost 30k}. Our compact mini subscribers on 6,000 monthly would enjoy that match at basically 200 naira daily charge. If payperview is introduced, customers will have to rent movies or watch their favourite programmes at about $5-$10. The business have looked at it reviewed it severally. Presently, we want the best for our custstomers cos your interest comes first. If it is favourable, the business we introduce it, trust me.

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